Unfortunately there are times when you get critical errors on your BlackBerry and it can be extremely frustrating. One of the most common errors BlackBerry users encounter is the dreaded 507 error. If you have experienced this error before then you know how much of a pain it can be. Fortunately there are a couple ways you can fix this and get your BlackBerry back up and running.
So you just loaded up your BlackBerry and all of sudden you see a blank white screen with some weird logo along with a 507 number, how did this happen? First things first do not panic this error can be fixed. Most likely it means that your BlackBerry can not find an actual OS installed. This could’ve happened during a recent OS upgrade or if you just recently wiped your device. Now that you know how this error happened the next step is to get it fixed.
Before you begin you’ll want to download the latest official OS from your carrier’s website and the latest version of BlackBerry Desktop Software.
1. Open up Program Files/Common Files/Research In Motion/AppLoader and delete the VENDOR.XML file
2. Find AppLoader.exe which is located under Program Files/Common Files/Research In Motion/AppLoader
3. Now connect your device to your computer and run AppLoader.exe to reinstall the OS
If your computer cannot connect to your BlackBerry then try the steps below.
1. Take the battery out of your device
2. Now connect your BlackBerry to your computer via USB
3. Open up BlackBerry Desktop Software and go to Options then select Connection Options
4. In the connection options menu select USB Pin under connection type
5. Now open up Application Loader and select the OS software you want to install
6. It will ask you if you want to automatically back up and restore-DO NOT CLICK THIS OPTION
7. During the installation process you’ll want to make sure you reinsert your battery before it is finished
If this doesn’t work and you’re still having issues fixing the BlackBerry 507 error then check out this helpful document to see some more causes and fixes.
